At bonus138, we believe great entertainment starts with self-awareness. This page provides everything you need to play in a healthy, controlled, and enjoyable way.
Control Tools
Gaming Break
24/7 Support
18+ Only
For most players, playing on bonus138 is a form of entertainment — a way to unwind after a long day, or simply enjoy leisure time with something fun. And that is what we want for all our members. But we also recognise that sometimes the line between entertainment and unhealthy habits can blur, without the person even realising it.
This is why bonus138 does not just offer great games — we also provide the tools, information, and support that help every player stay in control. Not because we are required to, but because we genuinely care about the wellbeing of our player community.
Online gaming, like other entertainment activities involving money, carries its own risks when not managed properly. Financial stress, wasted time, or strain on personal relationships can arise when someone starts playing beyond their means or allocated time. bonus138 wants players to recognise these signs early, and we are here to help.
We believe players who play responsibly are not only happier, but also enjoy their gaming experience more. When you play with clear limits, without the pressure to "chase losses", every session becomes something truly enjoyable.
Gaming is for entertainment, not a source of regular income.
Game outcomes are random — no strategy can guarantee a win.
Only use money you can afford for entertainment, not money set aside for daily essentials.
Stop when you reach the limit you set — win or lose.
We provide a range of tools you can activate directly from your account to help you stay in control.
Set daily, weekly, or monthly deposit limits to control how much you can add to your account within a given period. These limits take effect immediately and can be reduced at any time.
Set how long you want to play in a single session. When the time limit is reached, the platform will notify you and the gaming session will end automatically to prevent unintentional extended play.
Set the maximum loss amount you are willing to accept within a daily, weekly, or monthly period. Once this limit is reached, you will not be able to continue wagering until the limit period resets.
Take a break from the platform for 24 hours, 48 hours, one week, or one month. During this period, you will not be able to log in or make any deposits — giving you space to rest and reflect.
If you feel you need a longer break, you may choose to exclude yourself from the bonus138 platform for a minimum period of 6 months up to permanently. This decision will be fully respected.
The bonus138 support team, trained in responsible gaming issues, is available to chat with you at any time via Live Chat. No question is too small or too big for us to help with.
All of the above control tools can be activated directly through the "Account Settings" section after logging in. Any enquiries can be directed to our support team via Live Chat 24/7.
Gambling problems rarely appear overnight. They typically develop gradually, starting with small things that may go unnoticed. Recognise these signs early so you or a loved one can get help before the situation becomes more serious.
You continue playing after a big loss hoping to win back what you lost. This is one of the clearest signs that a gambling problem is developing.
You borrow money from family, friends, or use a credit card to fund your play. Gaming funds should only come from disposable income, never from debt.
Work, family, or daily responsibilities start to suffer because too much time and attention is spent on playing or thinking about playing.
You hide how much time or money you spend playing from your partner, family, or close friends.
Playing becomes your primary way of coping with stress, anxiety, sadness, or boredom — rather than just a leisure choice.
You have tried to stop or cut back on playing multiple times but have not been able to sustain that decision long term.
Answer these questions honestly. If you answer "yes" to three or more, consider reaching out to the bonus138 support team or speaking with someone you trust.
Have you ever wagered more money than you originally planned?
Have you ever played for longer than you intended?
Have you ever felt restless, irritable, or uneasy when you are not playing?
Has playing ever caused you to neglect eating, sleeping, or other important activities?
Have people close to you ever commented or complained about your playing habits?
Have you ever used money set aside for essential needs (bills, food, rent) to play?
Have you ever felt the need to play with higher stakes to get the same level of excitement?
There are no right or wrong answers. This is simply to help you honestly assess your relationship with gaming. If you have concerns, the bonus138 support team is ready to listen without judgement.
A simple guide to enjoying your playing experience on bonus138 in the most responsible way.
Decide how much you are willing to spend on entertainment per week or per month — and stick to it. Think of your gaming budget like a movie ticket: once it is spent, the entertainment for that day is over.
Use session time reminders or session limits within the platform to make sure you do not play for too long. Regular breaks help you make better decisions and enjoy the game more.
If you are playing while feeling stressed, angry, or sad, stop and take a break. Decisions made in an emotionally unstable state often lead to regret. Come back when you feel refreshed.
Make sure gaming does not replace other important activities — family time, work, exercise, and other hobbies. A healthy life balance is the foundation of responsible gaming.
Make sure your bonus138 account cannot be accessed by children or anyone else at home. Never leave your device logged in when unattended, especially if children are nearby.
Losses are part of the game. Think of them as the cost of entertainment. Do not try to "get revenge" or chase losses, as this often leads to even bigger losses.
Here are some questions frequently asked by bonus138 members about responsible gaming and how to use the control tools provided.
The trained bonus138 support team is available to assist you 24 hours a day, 7 days a week via Live Chat on the platform.
24/7 Live Chat within the bonus138 platform
Register today and use the gaming control tools we provide. Enjoy a healthy, controlled, and fun experience.