Your privacy is a priority at bonus138. This document transparently explains how we collect, use, store, and protect your personal data at all times.
Six core principles that shape how bonus138 handles your personal data.
All your personal and financial data is protected with 256-bit SSL encryption — the same encryption technology used by major banking institutions in Malaysia.
Bonus138 has never sold, rented, or shared your personal data with advertisers, data brokers, or any third party without your explicit consent.
You have the right to access, correct, delete, or request a copy of your personal data stored at bonus138 at any time through our support team.
Bonus138 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law.
The bonus138 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
In the event of any security incident involving your data, bonus138 is committed to notifying affected members within a reasonable timeframe in accordance with our incident response procedures.
Bonus138 ("we", "Platform") takes user privacy very seriously. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the bonus138 platform — whether through the bonus138.vin website or our official mobile app.
By registering an account or using any bonus138 service, you agree to the collection and use of your personal information as described in this document. This policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
This policy applies to all users who register, access, or use bonus138 services from Malaysia. If you disagree with any aspect of this policy, please discontinue use of our platform and contact our support team for assistance in closing your account properly.
This document is part of the bonus138 legal framework, which includes the Terms and Conditions and Responsible Gaming Policy. Reading all three documents together will give you a complete picture of your rights and responsibilities as a member.
Bonus138 collects various types of personal information for the purposes stated in this policy. This information is divided into three main categories:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number, passport | Registration form, KYC process |
| Contact Data | Email address, phone number, mailing address | Account registration, profile updates |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, browser type, operating system, device | Automatically collected during platform use |
| Usage Data | Game history, betting patterns, active session duration | Automatically collected during game sessions |
| Communication Data | Live Chat records, support emails, feedback | Interactions with the support team |
We do not collect sensitive data such as medical records, religious beliefs, or political views. bonus138 only collects data that is strictly necessary for platform operations and legal compliance.
Bonus138 uses your personal data for the following purposes only:
Bonus138 does not use your data for purposes beyond those stated above without obtaining fresh consent from you.
Bonus138 does not sell or rent your personal data to any third party for commercial purposes. However, in certain limited situations, we may share your data with the following parties:
Every third party that receives your data is required to sign a binding data processing agreement, obligating them to protect your information to the same or higher standard as the bonus138 privacy policy.
Bonus138 continuously invests in cybersecurity infrastructure to ensure your personal data is always protected against unauthorized access, loss, modification, or disclosure.
While bonus138 takes all reasonable steps to protect your data, no system is 100% foolproof. You also play an important role by using a strong password and not sharing your login credentials.
Bonus138 uses cookies and similar tracking technologies to enhance user experience, ensure security, and understand how the platform is used.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality or your experience on the bonus138 platform.
Under Malaysia's PDPA and bonus138 policy, you have the following rights regarding your personal data:
Requesting a copy of all personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of your data, subject to legal retention requirements.
Objecting to the processing of your data for specific purposes such as direct marketing.
Receiving your data in a machine-readable format for transfer to another platform.
Opt out of marketing communications at any time via the unsubscribe option.
To exercise any of the rights above, please contact the bonus138 support team via the 24/7 Live Chat on the platform. We will process your request within a reasonable timeframe and inform you of the action taken.
The bonus138 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors. Should we become aware that personal data of anyone under 18 has been collected through our platform, we will take immediate steps to delete that data and terminate the associated account.
If you are a parent or guardian and have reason to believe that your minor child has registered or used the bonus138 platform, please contact our support team immediately so that appropriate action can be taken without delay.
Registration by individuals under 18 is a serious violation of the bonus138 Terms and Conditions. Such accounts will be terminated immediately and all related information will be deleted from our systems.
Bonus138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or developments in security technology. When significant changes are made, we will:
Continued use of the bonus138 platform after any changes are published will be considered acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding your privacy and personal data protection at bonus138, we welcome you to contact us through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For personal rights requests such as data access or deletion, the processing period is within 30 business days from the date a complete request is received.
The bonus138 support team is fluent in Malay and English, ready to assist you with any privacy-related inquiries in a friendly and professional manner.
With 256-bit SSL encryption, a transparent privacy policy, and full commitment to Malaysia's PDPA — register with confidence today.